My order was returned

Danielle Bolender
Danielle Bolender
  • Updated

Typically after three unsuccessful attempts at delivery, the package is returned to our retail partner's hub. At this point, please reach out to us and we will refund you for the item(s) minus a restocking/reshipping fee of $15. Rest assured, restocking fees are by no means a way for us to get rich and retire - they just allow us to offset the costs we bear when we ship your products out and receive them back if you're unavailable.

 

Please bear in someone 21 or older must be home to accept and sign for your package. 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.