I need to cancel my order

Danielle Bolender
Danielle Bolender
  • Updated

Orders can be canceled from the order status page if they are in OPEN status - which means the order is yet to confirmed by our retail fulfillment partner. To do so you can simply go to your order status page (https://order.getbarcart.com/ ) and select Cancel order as an action.

If you order is no longer in OPEN status, please contact us to ensure the package has not already left the store.

  • Once a package has been sent out and is in the hands of our retail partner, we will be unable to cancel the order and you will be subject to the store and shipping carrier’s individual policies which may include both shipping and restocking fees.

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