There is something wrong with the order I received

We do our best to pack each and every order with the greatest care, but sometimes accidents happen. If there is anything wrong with your order, please reach out to us at support@barcart.com within 7 days of the delivery date, and provide the following information:

  • The order number 
  • A description of the issue 
  • Photos of the package you received and its contents

Please hold onto your damaged or incorrect items in the condition you received them (including the original packaging), as these may need to be returned.

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